I know someone who needs help.

If you are a professional applying for support on behalf of a family, please click the link below to submit an online referral form.

GENERAL APPLICATIONS for 2025 ARE NOW CLOSED, WITH THE EXCEPTION OF PRIORITIES (nappies & formula milk) AND EMERGENCY SITUATIONS - PLEASE CALL THE OFFICE ON 01224 784000 TO DISCUSS WITH A MEMBER OF THE TEAM.

Please note an email confirmation will be sent to you following the successful submission of an online referral form.

IF EMERGENCY SUPPORT FOR FORMULA MILK AND NAPPIES, OR TO ASSIST A FAMILIY IN A DOMESTIC ABUSE SITUATION, PLEASE CONTACT OUR OFFICE IMMEDIATELY ON 01224 784000.

Please use the online form below if you are requesting support for use in an organisation where the requested items will be accessed by multiple families/children (e.g. school project, community hub, maternity ward).

Please note this form should not be used to request support for a number of named individual families, a separate online referral form must be completed for each family.

We kindly ask that progress updates regarding the processing of referrals are not made, our small team is incredible busy responding to a high volume of requests for help. All referrals will be fulfilled as soon as possible, but please note this may take up to 2 weeks.

If you are a professional applying on behalf of a family and have a query about the support we provide or our referral process, please click the link below to contact our team who will be happy to help.

Thank you for all you do for the families across our city and shire. While we can provide the physical items, we know you are best placed to provide the support and guidance they need.

Thank you for making our work possible and for working with us.